Customer Service Representative

Overview

NOW HIRING FULLY REMOTE CALL CENTER REPRESENTATIVES - MUST HAVE CALL CENTER EXPERIENCE. Shift flexibility between 8am-11pm weekdays. This is a sales support role focusing on various customer campaigns on business need. In a fast paced, high volume environment, mainly outbound calls in a scripted setting. Campaigns will vary and change from time to time. These will not be straight cold calls, instead be focused on former/active Freedom customers.

• The Customer Service Rep handles customer service inquiries and problems.
• Making outbound calls through our dialer on specific mortgage campaigns.
• Receiving inbound customer calls. Identify customer needs and then route them to the appropriate department.

• High School Diploma or GED required
• 1-2+ years of outbound customer service or call center experience required
• Outbound dialing experience is highly preferred (ability to handle rejection)
• Mortgage, Banking, Financial industry experience preferred (not required)
• Telemarketing, Collections, Timeshare, Cold calling phone sales preferred experience
• Able to handle a fast paced environment and able to multi-task
• Candidates with prior call center experience, sales background, high volume/fast paced are preferred. Mortgage experience is not required but a plus.

This is a Contract position based out of Orlando, FL.

• Pay range: $19.00/hr
• Eligibility requirements apply to some benefits and may depend on job classification and length of employment
• Benefits available for this temporary role may include:
  Medical, dental & vision;
  Critical Illness, Accident, and Hospital; 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available;
  Life Insurance (Voluntary Life & AD&D for employee and dependents);
  Short and long-term disability;
  Health Spending Account (HSA);
  Transportation benefits;
  Employee Assistance Program;
  Time Off/Leave (PTO, Vacation or Sick Leave)
• Workplace Type:
  Fully remote position

This position is anticipated to close on Jan 29, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at