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Customer Service Rep HelpDesk/Support

Remote Mortgage Advocate - Complaint Resolution

Remote / Online - Candidates ideally in
Carson City, Douglas County, Nevada, 89702, USA
Listing for: Carrington
Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35 - 40 USD Hourly USD 35.00 40.00 HOUR
Job Description & How to Apply Below
A leading mortgage services company is seeking a Mortgage Customer Service Advocate to work remotely in the US. The role involves resolving escalated customer complaints from various channels while ensuring compliance with regulations. The ideal candidate must have 3-5 years of experience in a legal complaint environment along with residential mortgage servicing experience. The salary ranges from $35-$40/hour plus an annual bonus, requiring work during PST business hours.
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