Customer Support Coordinator; Remote
Do you have a passion for customer service and are looking for the next step in your career?
Join Staffmark in Abingdon, MD, as Customer Support Coordinator. We are searching for someone with customer service experience. If you're ready to work from the comfort of your own home, keep reading to find out how to apply!
Pay$18 per hour
Position TypeTemp-to-Hire (Remote position with a possibility that it will become an 'on-site' role depending on your proximity to a Regional office)
Schedule Options- Monday - Friday | 12p - 9p
- Monday - Friday | 10a - 7p
- Monday - Friday | 11a - 8p
- Monday - Friday | 12p - 9p
- Wednesday - Saturday | 6p - 5a
- Monday - Friday | 4p - 1am
- Sunday - Wednesday | 9p - 8a
- 1+ years of experience in service-oriented, technical support, or another related field
- Excellent communication skills
- Strong computer knowledge, including Microsoft Office Suite
- Self-motivated
- Provide outstanding customer service via phone, email, and live chat.
- Troubleshoot student support issues and coordinate solutions across service and business units.
- Identify and escalate service issues to Tier 2 teams and supervisors as needed.
- Accurately enter data.
- Play a significant role in creating customer service best practices and improving service levels.
Medical, dental, and vision insurance, life insurance, short-term disability, 401k plans, weekly pay available every Friday, and employee discount programs.
Take the next step by clicking 'Apply Now' to submit your application!
The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries.
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