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Remote Mortgage Advocate - Complaint Resolution

Remote / Online - Candidates ideally in
Montgomery, Montgomery County, Alabama, 36136, USA
Listing for: Carrington
Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 35 - 40 USD Hourly USD 35.00 40.00 HOUR
Job Description & How to Apply Below
A leading mortgage service provider is looking for a Mortgage Customer Service Advocate to work remotely. You will resolve escalated customer complaints received through various communication channels, ensuring compliance with all guidelines and regulations. The ideal candidate will possess strong analytical, verbal, and written skills, and have three to five years of experience in a legal customer complaint environment, along with residential mortgage servicing.

This role offers a competitive pay range of $35.00-$40.00 per hour plus annual bonus.
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