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Customer Engagement Advocate II – Remote; Public Sector
Remote / Online - Candidates ideally in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-01-19
Frankfort, Franklin County, Kentucky, 40601, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A leading telecommunications company in Kentucky is seeking a Customer Engagement Advocate II to provide sales and support for complex communications solutions in the Public Sector. This role involves managing customer relationships and ensuring successful service delivery while collaborating with internal teams. Candidates should have a minimum of 3 years in customer-facing telecom roles, strong negotiation skills, and knowledge of IP products.
A background check will be required for this position, which offers competitive compensation and comprehensive benefits.
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