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Customer Service Rep HelpDesk/Support

Remote Mortgage Advocate - Complaint Resolution

Remote / Online - Candidates ideally in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Carrington
Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A well-established mortgage service company is seeking a Mortgage Customer Service Advocate to handle escalated customer complaints. The position is remote, requiring applicants to work PST hours and have at least three to five years of experience in customer complaint resolution, especially in the mortgage sector. Key responsibilities include resolving complaints through various channels and maintaining thorough documentation. Competitive hourly pay with additional benefits offered.
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