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Technical Support HelpDesk/Support

Remote Education Support Analyst - Part-Time

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Pearson
Part Time, Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26400 - 28100 USD Yearly USD 26400.00 28100.00 YEAR
Job Description & How to Apply Below
A leading educational services company is seeking a part-time Customer Service Analyst to work remotely from home. The analyst will provide exceptional support to employees and customers, handling inbound calls and resolving inquiries related to Pearson Virtual Schools. Candidates should have a degree in Education or related field and excellent phone manner and customer service abilities. Compensation ranges from $26,400 to $28,100 annually for this role, which supports a flexible schedule within specified operating hours.
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