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Customer Service Rep Customer Success Mgr./ CSM Bilingual

Remote Renewal Specialist - Customer Advocate & Negotiator

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Equity Residential
Remote/Work from Home position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading residential services provider seeks a Renewal Representative to deliver superior customer service and ensure resident retention. Responsibilities include negotiating lease terms, answering inquiries about pricing and amenities, and maintaining records. Candidates should have at least two years of customer service experience, strong negotiation skills, and the ability to manage high call volumes. This role is 100% remote, and candidates from the listed states are welcome to apply.
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