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CRM System Technical Support

Remote SaaS Customer Success & Engagement Lead

Remote / Online - Candidates ideally in
Jackson, Hinds County, Mississippi, 39200, USA
Listing for: Dodge Construction Network
Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below
A construction data provider is seeking a Customer Engagement Manager to support SMB clients, primarily in the construction sector. This remote position involves building solid relationships, delivering training, and driving customer retention through proactive engagement strategies. The ideal candidate will have SaaS experience, excellent communication skills, and a strong focus on empathy and customer success. The role offers a base salary range of $50,000-$60,000 plus additional benefits.
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