Remote- Enterprise CSM
Remote / Online - Candidates ideally in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-01-19
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for:
Cleo
Remote/Work from Home
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading SaaS company is seeking a Customer Success Manager to oversee the customer lifecycle and ensure customer satisfaction. The ideal candidate will have over 5 years in customer success and strong communication skills. Responsibilities include managing customer relationships, developing recommendations for add-on business, and ensuring that customer interactions are recorded accurately.
This role offers a competitive salary with bonus potential, flexible PTO, and a supportive work culture.
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