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Remote Service Desk Specialist — 1st Line Support
Remote / Online - Candidates ideally in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-01-19
Louisville, Jefferson County, Kentucky, 40201, USA
Listing for:
Insight Global
Contract, Remote/Work from Home
position Listed on 2026-01-19
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading staffing solutions firm is seeking a Service Desk Specialist to provide remote support for internal employees. The role involves handling 20-30 inbound calls and chats daily, accurately logging interactions in the ticketing system, and troubleshooting software and hardware issues. Candidates should have strong communication and customer service skills, with at least 1 year of experience in a similar role.
This position requires shift flexibility and the ability to work effectively in a remote environment.
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