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Customer Service Rep Technical Support Ecommerce

Remote Senior Customer Success Lead

Remote / Online - Candidates ideally in
Jakarta, Indonesia
Listing for: Medium
Remote/Work from Home position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support, Ecommerce
  • IT/Tech
    Technical Support, Ecommerce
Job Description & How to Apply Below
A leading e-commerce company is seeking an experienced Customer Success professional to oversee the complete customer experience. You will define and execute strategies that enhance customer satisfaction and loyalty, while leading a high-performing team. Ideal candidates have over 5 years of experience in client-facing roles, with a strong background in e-commerce operations. This position allows for remote work and offers a collaborative, innovative culture centered around a passion for coffee.
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Position Requirements
10+ Years work experience
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