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Player Support Specialist - Remote
Remote / Online - Candidates ideally in
Cape Town, 7100, South Africa
Listed on 2026-01-18
Cape Town, 7100, South Africa
Listing for:
Midnite
Remote/Work from Home
position Listed on 2026-01-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual -
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
A fast-growing betting company is seeking a Player Support Agent to join their team in Cape Town. This role is vital in delivering exceptional customer service across chat and email, focusing on resolving player issues with empathy and efficiency. As part of a 24/7 operation, you will manage multiple inquiries, support problem gambling compliance, and collaborate with internal teams. Candidates should possess strong communication skills, analytical thinking, and a customer-centered approach, with flexible shift patterns including nights and weekends.
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