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Technical Support

Public Safety Engagement Manager — Remote

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60290, USA
Listing for: Axon Enterprise
Remote/Work from Home position
Listed on 2026-01-18
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
A technology firm supporting public safety seeks an Engagement Manager to enhance customer satisfaction and ensure successful product adoption. This role involves training public safety agencies on the Prepared platform, monitoring usage metrics, and resolving customer issues. Candidates should have over three years in customer success or related fields, strong communication skills, and a background in emergency communications. The position is fully remote within the United States, offering competitive salary and benefits.
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