Admin Officer

Overview

Our client, A Large public sector organisation, based in Belfast is looking for an Administrative Officer to join their team.

Duration:
March 2026 with possible extension

Rate of pay: £13.75

Location:

Belfast city centre

Hours:

37 hours per week

Start date:

12th January

• UCFS Case Management duties, processing and maintaining UC claims in a digital environment and telephony duties.
• Training will be provided between 12.01.26 – 02 / 03 / 26 full attendance is important in order to successfully pass training.
• Sickness / Absence – Due to the nature of the training, full attendance is important during the training period, non compliance may lead to your assignment being ended early.
• Emergency leave will be considered on a case-by-case basis.
• The successful candidate will be office based for the first 6 months of the assignment, the option to work from home may become available after 6 months and depending on performance.
• Excellent customer service skills.
• Strong call-handling attributes.
• Effective verbal and written communication skills.
• Ability to build rapport with colleagues and customers.
• Ability to work within and contribute to a team environment.
• Ability to work accurately within specific deadlines and to achieve relevant targets.
• Basic IT skills / computer literacy with an aptitude for learning new systems.
• Organised with good time management skills.
• Excellent interpersonal skills.
• Excellent work ethic with a desire to personally develop.
• Excellent attendance and time keeping.

• 5 GCSEs A-C (Must include Maths and English)
• Successful applicants will be required to complete an Access
  
  NI clearance.