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Customer Success Mgr./ CSM

Remote Luxury Residential Guest Relations Lead

Remote / Online - Candidates ideally in
Toronto, Ontario, C6A, Canada
Listing for: Four Seasons Hotels and Resorts
Remote/Work from Home position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A luxury hotel management company in Ontario is seeking a Residential Guest Relations Coordinator to foster strong connections with homeowners, ensuring seamless travel experiences. This role involves managing customer relationships and providing administration support, as well as maintaining homeowner profiles in Salesforce. Ideal candidates will have significant customer service experience, hospitality education, and strong interpersonal skills. The role allows for a primarily remote work setup in Toronto, with occasional office obligations.
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