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Customer Accounts & Arrears Specialist

Remote / Online - Candidates ideally in
Stratford-upon-Avon, Warwickshire, CV37, England, UK
Listing for: Brook Street
Full Time, Remote/Work from Home position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Accounts & Arrears Specialist — Hybrid Role
A recruitment agency is seeking a Customer Account Manager in Stratford-upon-Avon to handle customer payment arrears and negotiate repayment solutions. The role requires excellent communication skills and the ability to empathize with customers. Responsibilities include managing customer accounts, updating information, and identifying vulnerabilities. Candidates should be target-driven and possess strong IT skills. Hybrid working is available after training.
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