Annuities Customer Support

Annuities Customer Support – US page is loaded## Annuities Customer Support – US locations:
USA - TN - NASHVILLE time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
January 30, 2026 (15 days left to apply) job requisition :

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* Job Description:

**** Job Description
*** Process remittance transactions and loan repayments for group business.
* Work with plans and TPA’s to resolve payroll issues.
* Research and respond to requests and discuss options regarding payroll issues and overall respond to basic procedures and processing.
* Efficiently access and able to work on multiple electronic systems.
* Work always to enhance and strengthen the relationship between the customer and our insurance clients.
* Able to meet SLA’s guidelines.
* DXC associates are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and quality service skills.
** Mandatory qualifications:
*** High school diploma is required as minimum degree (diploma needs to be provided).
* 1-2 years of Life Insurance and Annuities experience is required.
* Understanding of insurance products as well as administrative, claims, underwriting and marketing organizations is required.
* Insurance/Life/Annuity customer service experience is mandatory **(this position is NOT a call center; however great customer service skills are required).
*** Employment is contingent upon successfully completing required background checks and drug screenings, as mandated by client onboarding requirements. Candidates must be willing to comply with all such pre-employment screening processes, and employment is conditioned to successfully clearing all required checks
** Additional required qualifications
*** Excellent oral & written communication skills.
* Great typing and documenting skills are required.
* Excellent listening skills and ability to articulate ideas.
* Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of our clients.
* Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers.
* Strong organizational skills.
* Demonstrated ability to manage stress.
* Strong computer skills.
* Ability to 'think out of the box' to generate innovative process improvements.
* Strong math and analytical skills.
** Work Environment:
*** This position is fully remote within the United States only
* Applicants must be legally authorized to work in the United States at the time of hire. The company does not provide sponsorship and cannot consider candidates on work visas or requiring future sponsorship
* Laptop will be provided
* Training:
On the job training
* Regular work shift:
Monday – Friday, core business hours are 9:00am to 6:00pm EST (8 hours shift)
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
** If you are an applicant from the United States, Guam, or Puerto Rico
** DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the
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