Customer Service Rep – Remote; Automotive, Bilingual: English​/Spanish

Why consider this job opportunity:

• Base salary of $20/hr, with incentives based on individual and company performance
• Opportunity for career advancement, with 80% of leaders promoted from within
• Work-from-home convenience, allowing for a flexible work environment
• Comprehensive benefits including medical, dental, vision insurance, and paid time off
• Daily Pay enrollment option to access pay early
• Engaging company culture with networking groups and health and wellness programs

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to customers
• Deliver expert customer experiences with a positive attitude

• Fluent in both Spanish and English
• Minimum of 1 year of customer service experience
• Open availability for scheduling
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment from home

• Strong computer navigation skills and PC knowledge
• Eagerness to learn new technologies
• Proficiency in fast-paced multi-tasking
• Desktop or laptop available for work, with high-speed internet connection

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