Spanish​/English Bilingual Licensed Insurance- Sales Agent, P and C; Remote

Spanish/English Bilingual Licensed Insurance Sales Agent (Remote)

Location:

United States of America

Language:
English

The Spanish/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

* Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments and be Spanish/English Bilingual *

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within!

That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

• Sell insurance products by gathering information, generating residenciaes and binding policies while meeting performance goals.
• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
• Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
• Educate customers on policy options and documentation, clearly explaining the required steps or updates.
• Identify opportunities for cross‑selling and upselling additional products that align with the customer’s needs.
• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
• Work from a quiet, distraction‑free home environment, maintaining professionalism in all communications.

• Fluency in Spanish
• 1+ years of customer service and 6 months sales experience
• Active resident license to sell P寻C insurance
• Verifiable high school diploma or GED
• Strong computer navigation skills and PC knowledge
• Proficiency in fast‑paced multi‑tasking with strong problem‑solving skills
• High‑speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
• Must reside in the United States or haveavigation a valid U.S. address for residence

• Starting wage will be between $18 and $19 per hour (pay rate will not be below applicable minimum wage). Benefits available to eligible employees include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays, and paid training days.
• Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)
• Lucrative employee referral bonus opportunities
• Daily Pay enrollment option to access pay early, when you want it
• Company networking opportunities with organized groups in the following topics:
  Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Neurodiversity, Women in Tech, One Earth Champions , and more
• Health and wellness programs with trained partners to = promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work‑from‑home convenience with company‑supplied technologies
• Programs and events that support diversity, equity and inclusion, global citizenship, sustainability, and community support
• Celebrations for Concent
  
  MESSuation Day, Game‑Changer Appreciation Day, Customer Service Week, World Clean Up Day, #My One Earth Promise , and more
• A range of other perks and benefits

If all this feels like the perfect next step in your career journey, we want to hear from…