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Technical Support HelpDesk/Support

Remote Customer Success Manager: Scaled Automation

Remote / Online - Candidates ideally in
Wilmington, New Castle County, Delaware, 19894, USA
Listing for: Colossyan
Remote/Work from Home position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A tech-driven SaaS company in Wilmington is seeking a Customer Success Manager to enhance customer retention and engagement in the mid-market and SMB segments. The ideal candidate will manage automated onboarding and retention programs while using tools like Planhat. With a commitment to employee well-being, the company offers benefits like stock options, remote work flexibility, and comprehensive healthcare. Join a growing team passionate about technology and customer success.
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