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HelpDesk/Support IT Consultant

Remote MSP: Customer Experience Specialist

Remote / Online - Candidates ideally in
Massachusetts, USA
Listing for: Insight Investments
Remote/Work from Home position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    HelpDesk/Support, IT Consultant
Job Description & How to Apply Below
A leading financial services firm is seeking a Customer Experience Specialist to ensure exceptional client experiences in managed IT services. The role involves acting as the primary client advocate, managing interactions, and collaborating with various teams to meet client needs. Candidates should have two or more years of experience in customer experience, particularly within the IT or managed services sectors, and possess strong communication and organizational skills.

This position offers an opportunity for impactful client engagement and relationship management.
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