Remote Itinerary Planner
New York, New York County, New York, 10261, USA
Listed on 2026-01-16
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Summary
We are seeking motivated and detail-oriented Remote Vacation Planners to join our growing team. This position involves assisting clients with planning and booking vacations, cruises, theme park visits, and all-inclusive resort stays. The ideal candidate will be passionate about travel, skilled in customer service, and eager to help clients create unforgettable experiences.
Key ResponsibilitiesConsult with clients to understand their travel preferences, needs, and budget.
Research and recommend tailored vacation packages, including accommodations, transportation, activities, and dining options.
Accurately manage reservations, changes, and cancellations.
Provide expert guidance on destinations, travel requirements, and exclusive offers.
Deliver excellent customer service before, during, and after travel.
Stay informed about industry trends, promotions, and vendor policies.
QualificationsStrong customer service and communication skills.
High attention to detail and organizational ability.
Ability to work independently in a remote environment.
Proficiency with digital tools and online booking platforms (training provided).
Prior experience in sales, hospitality, or travel is a plus but not required.
What We Offer- Comprehensive training and ongoing professional development.
- Access to industry tools, supplier networks, and booking platforms.
- Opportunities for bonuses, incentives, and exclusive travel perks.
- Supportive team environment with mentorship and growth opportunities.
- Flexible remote work schedule.
This is an excellent opportunity for individuals who want to combine a passion for travel with a rewarding career path.
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