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Customer Experience Lead, Telco​/UCaaS; Remote; Car

Remote / Online - Candidates ideally in
City Of London, Central London, Greater London, England, UK
Listing for: Dively Communications.com
Full Time, Remote/Work from Home position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
Position: Customer Experience Lead, Telco/UCaaS (Remote; Car Allowance)
Location: City Of London

A leading tech organisation is seeking a Customer Experience Lead to improve the customer journey, focusing on Telco solutions. This full-time role is mainly remote, requiring only 2 days on-site per month in London. Ideal candidates will possess a strong commercial background in customer experience along with expertise in UC and metrics reporting. Excellent communication and collaboration skills are essential.

The position includes a competitive car allowance and comprehensive benefits.
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