Customer Service Representative - Onsite or Remote

Customer Service Representative - Onsite or Remote

Apply for the Customer Service Representative - Onsite or Remote role at First PREMIER Bank/PREMIER Bankcard.

Location: Dakota Dunes, SD

Shift: Varying shift options available

Job Status: Full-Time and Part-Time

Pay: $/hour starting, additional monthly incentives available

Company: PREMIER Bankcard

Language: Fluent bilingual skills (English/Spanish) are compensated with a 10% differential. Bilingual skills are not required.

Work Site:

• Full Time:
  Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm
• Full-Time:
  Monday-Friday 12:00pm-9:00pm, Every Third Saturday however 8:00am-4:30pm
• Part Time:
  Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm
• No Sundays!

• Answer inbound calls about our products and services.
• Understand policies and procedures used for daily operations.
• Take accountability for customer satisfaction with a highly professional demeanor.
• Demonstrate a strong phone presence while assisting those with less than perfect credit.
• Achieve high satisfaction on customer surveys.
• Participate in team meetings.

• Extensive paid training program, up to 3 weeks in length.
• Ongoingാൽركت للتدريب فرصة مستقبلية!

Base wage starting at $17-18.90/hr. with opportunities to increase take‑home pay.

• Top 75% of associates are eligible for incentives.
• Career path from Associate I to Associate IV – each step earning an increase in pay.
• Earn up to an additional $3.50/hr. when working non‑traditional hours.
• Bilingual skills are compensated with a 10% differential.

• Full medical benefits for 20+ hours/week.
• FREE dental and vision coverage.
• Generous time‑off plans including PTO, Sick Pay, and Bonus Days.
• 401(k) – dollar‑for‑dollar match up to 5% of total compensation.
• Special discounts and offers for events at the Denny Sanford PREMIER Center.
• Employee Wellness Program.
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year.
• Fun Employee Parties.

• We emphasize personal success, respect, health, wellness, fun, and giving back.
• Employees are rewarded, valued, and celebrated for hard work.
• Career advancement opportunities show PREMIER leaders they care.
• Appreciation is shown through concerts, outdoor basheseko, cash, car giveaways, and more.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Referrals increase your chances of interviewing at First PREMIER Bank/PREMIER Bankcard by 2x.

Apply BELOW