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German Speaking Customer Service Online Bank - Greece
Remote / Online - Candidates ideally in
Germany, Pike County, Ohio, USA
Listed on 2026-01-27
Germany, Pike County, Ohio, USA
Listing for:
Mercier Consultancy MD
Full Time, Seasonal/Temporary, Remote/Work from Home
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Location: Germany
German Speaking Customer Service for Online Bank - Work In Greece
1 week ago. Be among the first 25 applicants. This opportunity is available through Mercier Consultancy MD.
Pay RangeMercier Consultancy MD provides the following base pay range:
Competitive monthly salary with two extra salaries per year plus benefits. Salary details will be discussed with the recruiter based on skills and experience.
- Handle customer inquiries regarding online banking services, account management, and financial products via phone, email, and live chat in German.
- Assist customers with setting up accounts, transactions, and troubleshooting technical issues related to online banking.
- Provide accurate and relevant information on banking services, fees, and regulatory requirements.
- Document customer interactions thoroughly in the CRM system for record‑keeping and future reference.
- Collaborate with technical support teams to resolve complex issues efficiently.
- Stay updated on banking regulations and product offerings to provide informed customer assistance.
- Fluency in German (both written and spoken) is essential; knowledge of English is advantageous.
- Previous experience in customer service, specifically within the banking or financial sector, is preferred.
- Strong communication and interpersonal skills, with a focus on providing excellent customer experiences.
- Problem‑solving skills and a proactive attitude towards addressing customer needs.
- Ability to manage multiple inquiries and prioritize effectively in a fast‑paced environment.
- Familiarity with online banking platforms and CRM systems is desirable.
- Willingness to work flexible hours, including shifts that may include evenings and weekends.
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More…
- Seniority Level: Entry level
- Employment Type:
Full-time - Job Function:
Customer Service - Industry: IT Services and IT Consulting
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