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Customer Success Mgr./ CSM Customer Service Rep Bilingual

Remote TRICARE Community Liaison — Beneficiary Outreach

Remote / Online - Candidates ideally in
West Point, Orange County, New York, 10996, USA
Listing for: Humana Inc
Full Time, Remote/Work from Home position
Listed on 2026-01-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 58700 - 68200 USD Yearly USD 58700.00 68200.00 YEAR
Job Description & How to Apply Below
A leading healthcare company is seeking a TRICARE Community Liaison based in West Point, NY. The successful candidate will develop relationships with TRICARE customers and ensure they understand the health plan and how to access services. Responsibilities include responding to inquiries and resolving issues efficiently. This role requires U.S. citizenship and a willingness to travel. Excellent public speaking skills and experience in customer relations are essential for success in this position.
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