Front Desk - Part Time

About Us:

Join Keymont Community Management (KCM), where professional growth meets a positive and supportive work environment. As a leading community management firm, KCM is dedicated to providing quality service through an experienced and knowledgeable team. Our unique policies, up-to-date financial and management reports, and emphasis on training and leadership skills set us apart in the industry.

• Core Values and Mission Statement: At KCM, our mission is to deliver exceptional service to our clients by maintaining a skilled and professional management team. Our core values revolve around fostering a positive and collaborative work culture, encouraging innovation, and providing ongoing learning and skill development opportunities.
• Work Culture: KCM embraces a collaborative and innovative work culture through an open-door policy, a mentoring program, and a flexible, friendly family environment. We believe in listening to our team members and promoting a positive, supportive workplace for everyone. Introducingb>
• Why KCM? Consider a career at KCM if you seek a professional, learning-centric environment. We value candidates who are eager to learn, communicate effectively, and prioritize customer service. KCM invests in ongoing education, training, and mentoring, paying for all education costs to support career growth and advancement opportunities.
• Employee Feedback and Communication: KCM maintains an open line of communication through regular training, meetings, and an open-door policy. We encourage employee feedback and believe in transparent and frequent communication.
• Diversity, Equity, and Inclusion: KCM is committed to diversity, equity, and inclusion in the workplace. We foster a diverse and inclusive environment and value the contributions of every team member.
• Perks and Benefits: KCM stands out with unique perks and benefits, such as the full coverage of manager education, including CAI. We prioritize work‑life balance through flexible work arrangements, including work-from-home options and flexible hours.
• Community Involvement: While we currently support charities, KCM is actively working to develop a more robust community involvement program to give back to our communities.
• Success Stories: Many KCM employees have successfully advanced in their careers, with examples of receptionists reaching senior‑level positions. Our commitment to professional development and training has empowered numerous success stories within our team.

If you are a professional seeking a dynamic career with opportunities for growth, learning, and a supportive work environment, KCM welcomes you. Join us and be a part of our journey to excellence in community management.

Keymont Community Management, at the Board’s direction, effectively manages the property. The Managing Agent will assume all responsibilities associated with accomplishing property objectives as set forth by the Association’s Board of Directors and GHCM’s Management Agreement. The Front Desk Concierge conducts all business in accordance with the Association’s governing documents and GHCM’s established policies and procedures, all Federal, State, and County Fair Housing Laws, American with Disabilities Act, and all other laws about housing.

The Concierge is responsible for answering all incoming calls to the community, greeting guests and owners/residents, directing traffic flow, and providing Owner/Resident services (such as package acceptance, key sign‑outs, etc.). This position is highly visible and requires a completely professional effort – both in presentation and in dress.

• Ensure proper shift transition to include reading of memo notes, and inventory of packages and keys.
• Meet all reporting deadlines as assigned.
• Maintain an activity calendar to ensure that tasks are completed.
• Answer all incoming calls with a greeting (“Good Morning/Afternoon/Evening”), the name of the property, your name, and “Can I help you?”. Calls are to be promptly dispatched to the appropriate party and messages taken gloves? accurate, noting the date, time, name, and number of the caller. Lastly,…