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Technical Support

Remote Customer Advocate Lead — SaaS Support Coach

Remote / Online - Candidates ideally in
Union, Union County, New Jersey, 07083, USA
Listing for: Hospitable, Inc
Remote/Work from Home position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 81787 - 120614 USD Yearly USD 81787.00 120614.00 YEAR
Job Description & How to Apply Below
A leading software company for rentals is seeking a Customer Advocate Lead to manage and empower the US support team. This remote role focuses on delivering exceptional customer experiences, maintaining response times, and improving team metrics. Candidates should have experience in customer support within the SaaS industry, strong technical skills, and the ability to coach team members. A generous compensation package includes salary ranging from $81,787 to $120,614, equity options, and extensive benefits including 35 days off annually.
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