Remote Client Care Specialist

Remote Travel Client Care Specialist role at Exciting Travel Now. You will guide clients through every stage of their journey, from planning to safe return, ensuring a seamless, stress‑free experience through handling travel arrangements, queries, updates, and challenges with professionalism and care.

Based in Illinois, Exciting Travel Now delivers personalized, high‑quality service to travelers nationwide.

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up to confirm travel plans and gather feedback after trips.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

• Remote flexibility – work from anywhere with flexible hours.
• Exclusive travel perks and access to industry‑only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

• Excellent written and verbal communication skills.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and quick to learn new booking tools.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Not Applicable

Full‑time

Other

Travel Arrangements