Remote Travel Specialist

Remote Travel Specialist at HJB Travels (USA, Massachusetts)

As a Remote Travel Specialist, you'll guide clients through everyります stage of their journey, ensuring a seamless, stress‑free experience by handling travel arrangements, answering questions and resolving challenges with professionalism and care.

• Respond to client inquiries via email, phone and messaging in a timely and professional manner.
• Support clients with booking modifications, cancellations and special travel requests.
• Provide accurate, up‑to‑date information regarding destinations, travel documentation and agency processes.
• Follow up with clients to confirm plans and gather post‑trip feedback cones
• Address concerns with empathy and efficiency, ensuring client satisfaction.

• Remote flexibility – work from anywhere with hours that fit your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

• Excellent written and verbal communication skills.
• Background in customer service, ideally within travel, tourism or hospitality.
• High attention to detail, strong organizational habits and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Not applicable

Full‑time

Management and Manufacturing

Travel Arrangements