Customer Service/Tech Support Rep – Financial; Remote
Remote / Online - Candidates ideally in
Virginia, St. Louis County, Minnesota, 55792, USA
Listed on 2026-01-15
Virginia, St. Louis County, Minnesota, 55792, USA
Listing for:
Concentrix
Remote/Work from Home
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Why consider this job opportunity
- Base salary of $15/hr, with actual salaries varying based on qualifications and experience
- Daily Pay enrollment option to access pay early
- Paid training and performance‑based incentives
- Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
- Work‑from‑home convenience with a supportive and inclusive company culture
- Opportunities for career growth and personal development with mentorship programs
- Provide inbound customer support using a call flow guide
- Resolve technical issues related to hardware, software, and client products
- Track, document, and retrieve information in databases
- Offer additional products and/or services to enhance customer experience
- Deliver expert customer service with a positive attitude
- Strong focus on building customer relationships
- Minimum of 1+ year of customer service experience
- Open availability and ability to work in a quiet, distraction‑free environment
- High school diploma or GED
- Strong problem‑solving skills and proficiency in fast‑paced multi‑tasking
- Technical support experience
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
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