Customer Sales Advisor - Sky Inbound; Hybrid & Remote

Position: Customer Sales Advisor - Sky Inbound (Hybrid & Remote)
.# Please note that due to logistical constraints, this remote role is only available to candidates based in mainland UK.
* At Domestic & General, we are proud of our 100-year legacy and excited about our future growth plans. We are expanding our horizons, entering new markets and territories internationally and we need your expertise to help us on the journey.
** Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.*#
** New Year, New Opportunity – Your Sales Career Starts Here!**# Start 2026 with a role that rewards your talent and ambition.#
*
* Start date:

** 12 January This vacancy is in one of our
** Sky Inbound
** sales teams, meaning that you’ll be the first point of contact for customers who call in for help with their Sky equipment.

You will represent and promote this well-known household brand, making our customers aware of the Sky Protect product they can purchase, for added peace of mind.

You will be taking inbound calls from
** SKY**’s warm customer base, who will benefit from your expert guidance to purchase Sky Protect products that best suit their needs.

The Sky Inbound department is a lively, energetic, fun sales driven environment, focused on delivering great sales performance through excellent customer service.  In Sky Inbound you can expect plenty of support through coaching and personal development, along with engaging sales focused incentives & initiatives.

This department has rotational shift patterns based on a
** 37.5 hour contract**, between the opening hours below. The Recruitment team will be happy to discuss these in more detail should you be shortlisted for telephone interview.

We’ll take care of providing the equipment you need before you start, but you must have broadband access if working from home.

Alternatively, if you live within a commutable distance from our Nottingham office you can work on a hybrid basis. We've just opened a brand new office right next to the train station. You'll enjoy a state of the art working environment where you can collaborate with colleagues and receive hands on support.
** About You
**** Salary
* *** Training Schedule
** We offer a fantastic virtual training experience over a 5**-week
** period.  Please ensure you can commit to the full 5 weeks schedule before applying
* ** Mon - Fri: 09:00 - 17:30
** Your training will provide a rich blend of learning from our L&D team, as well as some independent e-learning, and self-reflection.

You’ll start off finding out about Domestic & General’s successful history and our future vision, whilst at the same time getting to know your new colleagues!

You’ll also be call listening to some of our customer calls to see what makes a great customer experience, as well as perfecting your sales ability.
** Our Benefits
*** Comprehensive training with clearly defined career progression opportunities
* Regular incentives with amazing prizes to be won
* Annual leave – 33 days annual leave (including bank holidays) with an annual option to buy up to 5 additional days of annual leave
* Health cash plan – employer funded cover to enable you to claim money back on essential healthcare costs, including dental, optical, physiotherapy and many more.  Cover also includes unlimited access to a 24/7 virtual GP service
* Pension scheme – matched employer contributions up to 5% of basic salary
* Life assurance – employer funded cover of 4x basic salary
* Dedicated online benefit portal offering access to saving and lending facilities, financial wellbeing and support services:  + Salary Finance – access to savings and borrowing through payroll  + Car Leasing – access to a carbon neutral salary sacrifice car leasing scheme, with an all-inclusive monthly cost covering all charge, taxes, insurance, repairs and maintenance on a range of brand new vehicles  + Travel Loans – interest free loans to help spread the cost of annual travel…