Customer Success & Support Specialist - Remote
Job Description & How to Apply Below
A leading SaaS provider in the UK is seeking a full-time Customer Success and Support Analyst. This role involves ensuring clients receive exceptional service, documenting customer inquiries, and providing after-hours support on a rotational basis. The ideal candidate should have strong problem-solving skills, experience in customer service, and familiarity with software tools like Salesforce and Intercom. This position offers hybrid working arrangements and a competitive salary package.
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