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CRM System Customer Success Mgr./ CSM Account Manager Customer Service Rep

Strategic Enterprise Customer Success Manager - Remote

Remote / Online - Candidates ideally in
Birmingham, West Midlands, B1, England, UK
Listing for: QAD
Remote/Work from Home position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Customer Success Mgr./ CSM, Account Manager, Customer Service Rep
Job Description & How to Apply Below
A global software company is seeking a Customer Service Manager to enhance revenue retention and growth within their customer base. This remote role involves guiding customer journeys, building executive relationships, and leveraging data to manage customer health effectively. Ideal candidates will have a Bachelor's or Master's degree with over 2 years of experience, alongside strong communication and analytical skills. Proficiency in CRM tools like Salesforce and fluency in a secondary European language is preferred.
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