Remote Support Advisor
Birmingham, West Midlands, B1, England, UK
Listed on 2026-01-15
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Do you have a passion for travel and delivering great customer experiences
Were looking for motivated individuals to join our team as Remote Travel Support Advisors . In this role youll help clients plan and book their holidays provide professional support and enjoy the freedom of working from home with flexible hours.
This opportunity is ideal for someone who loves travel enjoys working with people and wants to build a rewarding remote career with strong earning potential. Full training and ongoing support are provided no prior travel industry experience required.
Key Responsibilities- Support clients with booking flights, hotels, cruises and tailored holiday packages.
- Communicate professionally via email, phone and online chat.
- Research destinations, offers and travel options to suit each client's needs and budget.
- Prepare personalised travel itineraries and simple proposals or quotes.
- Resolve booking questions and provide solutions quickly and efficiently.
- Maintain accurate client details and booking records.
- Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.
Excellent communication and interpersonal skills.
Friendly professional manner with strong attention to detail.
Self-motivated organised and able to work independently.
Confident using computers email and online tools.
Previous experience in travel hospitality sales or customer service is beneficial but not essential.
Technical Requirements- Laptop or desktop computer.
- Reliable broadband internet connection.
- Smartphone for communication and updates.
- Quiet workspace suitable for client conversations.
- Fully remote work from home anywhere.
- Flexible schedule to fit around your lifestyle.
- Access to exclusive travel perks and discounts.
- Full training and continuous support provided.
- Friendly collaborative team culture.
Channel Marketing, Accounting Tally, CSS, Corporate Risk Management, Hibernate, Brokerage
Employment Information- Employment Type:
Full Time - Experience:
years - Vacancy: 1
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