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Customer Success Mgr./ CSM CRM System

Remote SaaS Customer Success & Engagement Lead

Remote / Online - Candidates ideally in
Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: Dodge Construction Network
Remote/Work from Home position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System
Salary/Wage Range or Industry Benchmark: 50000 - 60000 USD Yearly USD 50000.00 60000.00 YEAR
Job Description & How to Apply Below
A well-known construction data provider is seeking a Customer Engagement Manager to support its SMB customer base. Responsibilities include building strong client relationships, providing product training, and improving customer retention rates. Candidates should have a bachelor's degree and at least 2 years of experience in sales or customer support for SaaS software. The role is fully remote, offering a salary range of $50,000-$60,000, along with comprehensive benefits and an emphasis on customer success.
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