Remote Desk Associate - CS Ops & Onboarding
Remote / Online - Candidates ideally in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-01-15
Frankfort, Franklin County, Kentucky, 40601, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading technology firm is seeking a Support Desk Associate to provide back-office support to customer service professionals. The role involves Tier 2 support, prioritizing customer requests, and assisting in onboarding workflows. Candidates should have at least one year of experience in customer support, with strong communication skills and attention to detail. The position offers flexibility to work from home in any state, with a base salary range of $40,500 to $53,500 depending on location.
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Position Requirements
10+ Years
work experience
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