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Customer Success Mgr./ CSM HelpDesk/Support

Global Remote Customer Success Team Lead

Remote / Online - Candidates ideally in
Sherbrooke, Province de Québec, Canada
Listing for: Canonical
Remote/Work from Home position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A leading provider of open source software is seeking a Customer Success - Team Manager to mentor and lead a global team of Customer Success Managers. You will analyze performance metrics, provide strategic planning, and ensure customer satisfaction in a remote environment. The ideal candidate has proven experience in Customer Success, excellent analytical skills, and a commitment to continuous improvement.

This role offers a remote work environment and opportunities for personal development and travel.
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