Client Planning Coordinator

We are seeking a reliable and detail-oriented Client Experience Planning Coordinator to support clients with researching, organizing, and coordinating personalized trip experiences. This fully remote role focuses on structured planning, clear communication, and consistent client support throughout the coordination process.

Communicate with clients to understand preferences, schedules, and budget guidelines

Research destinations, accommodations, transportation options, and activities

Prepare and share organized itineraries and experience details

Coordinate and confirm reservations for accommodations, transportation, tours, and services

Maintain accurate client records and booking documentation

Provide support before, during, and after scheduled experiences, including updates or changes

Stay informed on destination requirements, supplier policies, and industry updates

Strong written and verbal communication skills

Excellent organization and attention to detail

Ability to manage multiple client requests efficiently

Comfortable working independently in a remote environment

Experience in customer service, hospitality, or coordination roles is helpful but not required

Basic computer proficiency and willingness to learn planning systems (training provided)

Fully remote, flexible work structure

Structured onboarding and ongoing training

Access to professional planning tools and partner resources

Supportive team environment with clear processes

Opportunities for growth and skill development