Temp to Perm Customer Service Executive

Temp to Perm Customer Service Executive

Location:

Annesley, Nottinghamshire | Salary: £12.50 per hour D.O.E + holiday pay | Posted: 1 day ago | Category:
Temporary Jobs

Express Recruitment are delighted to be helping a successful and growing business with the recruitment of a Customer Service Executive to join their friendly and welcoming team in Annesley. The ideal candidate will have previous customer service experience however this is not essential. What is essential is having the ability to make customers feel listened to and be able to effectively resolve problems.

Due to the location of the role, a driving licence with access to your own vehicle is essential!

The role has working hours of Monday to Friday, 8am-4pm, 9am-5pm, 10am-6pm or 12pm-8pm allowing work from home. The role is hybrid working: 2 days per week from home, 3 days from the office. New starters will train full time from the office during the earlier shift pattern. There is a requirement to work 1 in 4 Saturday mornings, which will also be from home.

When the role goes permanent there is a great range of benefits, including 24 days annual leave plus bank holidays, bespoke healthcare scheme and regular salary reviews.

• Answer inbound telephone calls, emails and live chat queries
• Process customer orders within a timely manner, ensuring accuracy
• Discuss customer requirements, provide advice and guidance
• Provide information to customers about the service
• Update a bespoke customer database with confidential information

• Previous customer service experience preferred
• Polite and professional telephone manner essential
• Able to prioritise workloads
• Strong IT skills to include MS Office essential
• Fast and accurate data entry skills

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on (Use the "Apply for this Job" box below)./3

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Hours: Monday to Friday, Shift Based

Salary: £12.50 per hour D.O.E + holiday pay

Location: Annesley, Nottinghamshire

Job Type: Temp to Perm

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd are those of an Employment Agency.