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Remote Desk Associate - CS Ops & Onboarding
Remote / Online - Candidates ideally in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-01-14
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading telecommunications company is seeking a Support Desk Associate to provide functional support to customer service professionals. The successful candidate will have at least 1 year of customer support experience, strong communication skills, and the ability to manage high-volume activities effectively.
This role offers the flexibility of remote work, with responsibilities including tier 2 support, onboarding assistance, and documentation in Salesforce. Join us and help shape the future of customer engagement.
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Position Requirements
10+ Years
work experience
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