Customer Service Rep – Automotive; Remote

Employer Industry: Customer Service in Automotive Sector

• Salary up to $20/hr, plus performance-based incentives
• Opportunity for career advancement with 80% of managers promoted from within
• Work from home with a flexible schedule
• Comprehensive benefits package including medical, dental, and vision insurance
• Access to daily pay enrollment for early pay access
• Supportive and inclusive company culture with various employee resource groups

• Provide inbound customer support using a structured call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and services to customers
• Deliver exceptional customer experiences with a positive attitude

• Minimum of 1 year of customer service experience
• Open availability for work shifts
• High school diploma or GEDA quiet and distraction-free home working environment
• Strong computer navigation skills and proficiency in multi-tasking

• Eagerness to learn new technologies
• Desktop or laptop for completing PC and internet testing
• High-speed internet connection without wireless/hotspot or satellite

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