Customer Service Rep – Automotive; Remote

Employer Industry: Customer Service and Automotive Support

• Salary up to $20/hr, plus performance-based incentives
• Opportunity for career advancement with 80% of managers promoted from within
• Work-from-home convenience with a flexible schedule
• Comprehensive benefits including medical, dental, and vision insurance
• Paid training and employee referral bonuses
• Supportive culture with programs for diversity, equity, and inclusion

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• 1+ year of customer service experience
• Open availability for work shifts
• High school diploma or GED
• A quiet, distraction-free work environment at home
• Strong computer navigation skills and proficiency in fast-paced multi-tasking

• Eagerness to learn new technologies
• Desktop or laptop for completing PC and internet testing
• High-speed internet connection (no wireless/hotspots or satellite)