German Customer Support Specialist

Launch Your Career in Lively Turkey!

Start an exciting new chapter in a country known for its rich heritage, vibrant culture, and stunning landscapes. Whether you’re drawn to the fast-paced spirit of Istanbul, the calm of the seaside, or iconic historical sites, Turkey offers an inspiring setting to grow your customer support career while enjoying a remarkable blend of old and new.

As a Customer Support Specialist, you’ll be the main contact for customers, delivering outstanding assistance with empathy, professionalism, and clear communication. Your patience, people skills, and problem-solving approach will ensure each customer receives efficient, reliable, and positive support.

• Support customers through phone, email, and chat, answering questions, resolving concerns, and providing high-quality service
• Share accurate and trustworthy information about products and services
• Assist with account changes, basic technical troubleshooting, and customer requests in a timely manner
• Maintain thorough, well-organized records of all customer interactions to ensure consistent service standards
• Stay informed about company policies, product updates, and internal guidelines to give dependable support
• Work closely with teammates, exchange knowledge, and suggest improvements to strengthen processes and customer satisfaction

• Language
  
  Skills:
  
  Fluent in German (C1/C2 level) and English (B2 level)
• Eligibility: EU citizenship or valid Turkish residency card
• Skills:
  
  Strong analytical, creative, and communication abilities
• Mindset:
  Professional, detail-oriented, proactive, and eager to learn and grow in the CS field

• Competitive Salary:
  Based on your experience and skills
• Performance Bonuses:
  Rewards for outstanding service
• Comprehensive Insurance:
  Health and life coverage for your well-being
• Meal Allowance:
  Support for daily meals
• Remote Work:
  Enjoy the flexibility of working from home

Ready to turn travel dreams into reality? Apply today and kickstart your career in the exciting world of travel!