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Remote Enterprise Customer Success Manager
Remote / Online - Candidates ideally in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-01-14
Birmingham, West Midlands, B1, England, UK
Listing for:
QAD, Inc.
Remote/Work from Home
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading SaaS company is seeking a Customer Service Manager to enhance customer satisfaction and retention. This fully remote role involves monitoring customer health, conducting strategic reviews, and building relationships with key stakeholders. The ideal candidate will have a Bachelor's or Master's degree and 2+ years of experience in software account management. Essential skills include strong communication, data analysis, and proficiency in tools like Salesforce.
Join a company that values diversity and entrepreneurial spirit.
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