Remote Process Automation Lead — AI-Driven Customer Support
Remote / Online - Candidates ideally in
Greater London, London, Greater London, EC1A, England, UK
Listed on 2026-01-14
Greater London, London, Greater London, EC1A, England, UK
Listing for:
Viator
Remote/Work from Home
position Listed on 2026-01-14
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading travel experience platform in Greater London seeks a Process Automation Lead to enhance customer support through automation and AI. This role demands 5+ years in customer contact-centre operations and expertise in process improvement using Six Sigma methodologies. You'll collaborate with technical teams to refine customer support journeys, ensuring an effortless experience. The position emphasizes a customer-obsessed mindset and strategic thinking, contributing to a vibrant team culture that values flexibility and innovation.
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