Job Description & How to Apply Below
About the job Customer Service Executive (Remote) Employment Highlights
- young, energetic, creative and supportive work environment
- Genuine work life balance
- learn valuable hands on work experience at a medium sized start up company
- Retain the existing customers by building good rapport and providing customer satisfaction.
- Providing accurate information on products and services to customers
- Consistently meeting individual and team KPIs and goals.
- Maintaining a high degree of integrity and confidentiality keeping customers information.
- Possess 1 - 3 years of working experience in any customer service industry, preferably in a virtual environment.
- Able to converse and write well in English and Bahasa Indonesia
- has critical thinking skills with a focus on issue resolution and customer satisfaction.
- Able to work in a fast paced environment, independent, customer-focused, result oriented & disciplined.
- computer literate and proficient to use Windows OS, MS office, and Google Application
- 12 working house with 5 days of rotating shifts including weekiends and public holidays.
- Must have own laptop and good internet connection.
Please be informed that shortlisted candidates will be contacted by our Malaysian recruitment team.
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