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Technical Support HelpDesk/Support Customer Service Rep

Remote Claims Research & Resolution Specialist II

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Humana Inc
Remote/Work from Home position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 52300 USD Yearly USD 40000.00 52300.00 YEAR
Job Description & How to Apply Below
A leading health insurance company is seeking a Claims Research & Resolution Representative 2 to manage claims operations remotely. The successful candidate will address customer needs and resolve issues related to claims while leveraging strong call center experience. Basic knowledge of Microsoft Office and a capacity for independent problem solving are necessary. This role includes a comprehensive training period and a strong emphasis on attendance to ensure success.
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