Customer Service Representative - Work From Home
Job Description & How to Apply Below
Location: Eagle River
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement savings plan / PTO - As a Customer Service Rep at Independence Pet Holdings, you will:
Respond to customer inquiries and provide exceptional service via phone and email;
Troubleshoot and resolve customer issues in a timely and efficient manner;
Document all customer interactions and maintain accurate records;
Collaborate with team members to ensure a positive customer experience;
Follow company policies and procedures to maintain high standards of service;
Provide product knowledge and make recommendations to customers;
Maintain a positive and professional attitude towards customers and colleagues.
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